(Pfeffer, 2015) There is a vast, ever-expanding leadership industry comprised of an almost infinite number of books, articles, speeches, workshops, blogs, conferences, training sessions, and corporate leadership development initiatives that have existed for decades.
The period witnessed the emergence of a set of recommendations for improving group and organizational performance that were largely stable and sometimes supported by research. The recommendations include, but are not limited to, the following: leaders should inspire trust, be authentic, tell the truth, serve others, be modest and self-effacing, demonstrate empathic understanding and emotional intelligence, as well as other similar-sounding platitudes.
On the other hand, there is abundant, if not overwhelming, evidence of workplaces filled with disengaged, dissatisfied employees who do not trust their leaders and whose most frequently expressed desire is to depart their current employer. Not only is the world rife with dysfunctional workplaces, but leaders are also struggling, as they face shorter job tenures and an increasing likelihood of enduring career derailments and being fired. The situation described above is an appropriate example of leadership failure. Leaders are in decline. The leadership industry continues to fail in its mission to produce effective and successful leaders, and it has failed to produce enough talent to cover leadership vacancies.
Why, then, and what are the causes?
According to Stanford Graduate School of Business professor Jeffrey Pfeffer, “the fundamental problem with this industry is the disconnect between what we say we want from our leaders and how they actually manage organizations.”
Pfeffer argues that the quality of our leaders will not improve until we evaluate them and our leadership development practices with a more clinical eye, utilizing useful, objective metrics, as opposed to handing out questionnaires at the conclusion of leadership development activities and asking participants if they enjoyed it. Pfeffer writes, “The leadership industry is so obsessed with the normative — what leaders should do and how things should be — that it has largely neglected to ask the fundamental question of what is actually true and why.”
Without data that allows us to make accurate assessments of leaders, we are unable to make significant enhancements to their development. Pfeffer argues that nothing is likely to change until leaders are evaluated based on their actual accomplishments and held accountable for enhancing both their own behavior and workplace conditions.
Conclusion
In this brief article, I show the enormous disconnect between decades of leadership writing, development, speaking, blogging, etc., and the sad condition of workplaces and leadership. I argued that the emphasis on emotion over science and on positive emotions over reality contributes to the continuation of workplace and career issues.
I conclude this article with an interesting quote from Schott and Zaretsky (2013):
“Set aside what you would like to imagine…Machiavelli writes, and instead go straight to the truth of how things really work…like the…moralizers Machiavelli aims to subvert, we still believe a leader should be virtuous…Yet Machiavelli teaches that in a world where so many are not good, you must learn to be able to not be good. The virtues taught…are incompatible with the virtues one must practice to safeguard those same institutions…The proper aim of a leader is to maintain his state (and not accidentally, his job)…there are never easy choices, and prudence consists of knowing how to recognize the qualities of the hard decisions you face and choosing the less bad as what is the most good.”
To change the world of work and leadership, we need to get beyond the half-truths and self-serving stories that are so prominent today.
References
- Pfeffer, J. (2015). Leadership BS: Fixing workplaces and careers one truth at a time. Harper Collins.
- Scott, J.T., & Zaretsky, R. (December 9, 2013). Why Machiavelli Still Matters. New York Times.
- Zimmerman, E. (September 9, 2015). Jeffrey Pfeffer: Why the Leadership Industry Has Failed. Insights, Stanford Business.
